As Napo and UNISON submit their joint pay claim for 2025/26, General Secretary Ian Lawrence sits down to reflect on what’s at stake for Cafcass members. From workloads and pay to the long-term future of the organisation, Ian lays out the current pressures, the union’s priorities, and why now is the time for members to step up and shape the next chapter.
Pushing for a fair pay deal
With the government’s pay remit now issued, the stage is set for negotiation. Napo and UNISON are calling for a pay increase of around 6% — a figure that goes beyond the limits of the current remit, but one Ian believes is both necessary and justified.
“We’re trying to catch up on the pay detriment our members have clearly suffered,” Ian explains. “We know the employer will try to get the maximum under the remit, but we’ll be pressing our case robustly.”
Workloads, retention and recruitment
While Ofsted has rated Cafcass as an outstanding organisation, Ian was clear that the picture for staff isn’t always so positive. Caseloads remain high in many regions, and a competitive social work market means Cafcass often struggles to retain or attract staff.
“Many parts of the social sector pay better — that’s a plain fact.”
He emphasised that the union will be pressing for urgent investment in staffing, including pathways for new entrants and protections for experienced staff to stay and thrive in the organisation.
Pathfinder projects and the bigger picture
Ian welcomes the direction of travel behind mediation-focused projects like Pathfinder, which aim to reduce court dependency by resolving family issues earlier.
“We’re totally foursquare behind it,” he says, adding that the union is keen to see transparency around outcomes.
But when asked whether Cafcass fares better than probation within the MoJ’s grip, Ian was more cautious.
“Cafcass might have less day-to-day interference from MoJ than probation, but that doesn’t mean some structural change isn’t needed.”
He pointed to the government’s pending review of arms-length bodies, and said Napo will be watching closely to see whether it includes Cafcass — and whether greater flexibility on pay, recruitment and structure might be on the horizon.
What does a sustainable future look like?
Ian lays out a clear vision for a Cafcass that works for the workforce and the families it serves:
“It’s about having enough money to attract new talent, retain experience, and reduce the risk of staff walking away. Without that, no organisation can thrive.”
He adds that mentoring, continuity and support from experienced Family Court Advisers are essential, and under threat if attrition continues.
Member action: stronger together
For Cafcass members feeling frustrated or disillusioned, Ian offers a rallying cry: “Trade unions do make a difference. But we need strong, active membership to do it.”
He praises the work of Napo’s Family Court Section activists — especially those supporting members through personal casework — and urged more people to get involved.
“There are vacancies. We need new ideas. We need younger people to step up. Get in touch, we’ll show you how.”
Final word
As pay talks begin and the wider justice landscape shifts, Napo is determined to keep Cafcass members front and centre. Whether it’s pushing for fair pay, better workloads, or a stronger future structure. The message is clear: “We’re not just here to comment. We’re here to change things — with you.”
This article is based on a podcast recorded in July 2025 with Napo General Secretary Ian Lawrence. To listen to the full episode, click below






