Napo Podcast: Cafcass workloads and staff pressure

Cafcass staff are working far beyond their contracted hours, often without recording or reclaiming the time they are owed. In this podcast, Napo’s Family Court Section leaders unpack the latest workloads and TOIL survey — exposing unsafe caseloads, unpaid labour and the pressure pushing practitioners to breaking point.

Napo’s latest Cafcass workloads and toil survey paints a stark picture of life on the frontline.

In this episode, Adam Harmsworth (Vice Chair, Family Court Section) and Nicki Kenny (Section Chair) talk through the findings: long unpaid hours, growing caseloads, part-time staff working full-time hours, and practitioners being pushed into performance processes because of excessive workload.

We explore what staff say is a safe caseload, why so many are no longer recording their TOIL, the impact of vacancies and rising case complexity, and what Napo is calling on Cafcass and government to do now.

Essential listening for Cafcass staff and anyone concerned about professional standards, wellbeing and public confidence in the family justice system.

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